Terms of Service

1. Introduction

These Terms of Service (these “Terms”) describe your rights and responsibilities when using our online Services located at meethub.app or via MeetHub Slack app (collectively, the “Services”). Please read these Terms carefully; if you don’t agree to be bound by these Terms, you aren’t allowed to access or use the Services.

1.1 These Terms Form a Binding Contract

Unless the parties have mutually executed a different agreement covering your use of the Services, these Terms form a binding contract between you (“Customer”) and the individual owner of MeetHub, Jaeheon Kim (“We,” “our,” and “us”). The “Effective Date” of these Terms is the date that you first use our website or access any of our Services. If you access or use the Services in your capacity as an employee, consultant or agent of a company or other entity, you represent that you are an employee, consultant or agent of that company or entity, and that you have the authority to bind that company or entity to these Terms.

1.2 These Terms Contain an Arbitration Provision

These Terms contain an arbitration provision (see Section 11, below). Please review the arbitration provision carefully, since it affects your rights by using the Services or any part of them, you understand and agree to be bound by the arbitration provision.

1.3 Ordering Subscriptions

A subscription allows you (and a specified number of your authorized users) to access the Services. A subscription can be obtained via the Services “billing” interface, or you can get a subscription via an order form entered into between the parties (an “Order Form”). We have several different types of Services subscriptions available, including a free plan (for which there are no subscription fees). One person or legal entity may not sign up for more than one free plan. Subscriptions commence when we make them available to you, and, unless terminated in accordance with these Terms, will continue for the term specified in the Services “billing” interface or in the Order Form, as applicable.

1.4 Making Your Purchasing Decisions

We may share information about our future product plans because we to get product feedback from you early and often. Our public statements about those product plans are an expression of intent, but please do not rely on them when making a purchase. If you decide to buy a subscription to our Services, that decision should be based on the functionality or features we have made available today, and not on the delivery of any future functionality or features.

1.5 Beta Products

Occasionally, we beta test new features. These features may be identified as “beta,” “pre-release,” or “early access,” or words or phrases with similar meanings (each, a “Beta Product”). Beta Products may not be ready for prime time so they are made available “as is,” and any commitments we make for other Services do not apply. Should you encounter any faults with our Beta Products, we would love to hear about them; our primary reason for running any beta programs is to iron out issues before making a new feature widely available.

1.6 We Want Your Feedback

The more suggestions our customers make, the better the Services become. If you send us any feedback or suggestions regarding the Services, there is a chance we will use it, so you grant us (on behalf of itself and its personnel) an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use any such feedback or suggestions for any purpose without any obligation or compensation to you or your personnel.

1.7 We Can Modify These Terms

We reserve the right to change or modify these Terms, or any of our other policies or guidelines, at any time upon notice to you. We may provide that notice in a variety of ways, including, among other things, sending you an email, posting a notice on the Service itself, or by posting the revised Terms on our website and revising the date at the top of these Terms. Any changes or modifications will be effective after we provide notice that these Terms have been modified. You acknowledge that your continued use of the Services following such notice constitutes your acceptance of the modified Terms.

1.8 We Can Also Modify the Services

We reserve the right — at any time, and without notice or liability to you — to modify the Services, or any part of them, temporarily or permanently. We may modify the Services for a variety of reasons, including, among other things, adding new features, implementing new protocols, maintaining compatibility with emerging standards, or complying with regulatory requirements.

2. Accessing and Using the Services

2.1 Access Grant

Subject to your continued compliance with these Terms, we grant you a limited, non-transferable, non-exclusive, revocable right and license to access and use the Services, solely for your own internal business purposes, for the subscription term for which you have paid the applicable fees. Depending on the plan you choose, you may also be subject to limitations on the maximum number of meeting rooms that can be created and the number of simultaneously active bookings permitted per team. These details will be made clear in your plan description, or set forth in the applicable Order Form.

2.2 Restrictions

Except as expressly authorized by these Terms, you may not: (a) modify, disclose, alter, translate or create derivative works of the Services; (b) license, sublicense, resell, distribute, lease, rent, lend, transfer, assign or otherwise dispose of the Services (or any part of them); (c) offer any part of the Services on a timeshare or service bureau basis; (d) allow or permit any third party to access or use the Services; (e) use the Services to store or transmit any viruses, software routines, or other code designed to permit anyone to access in an unauthorized manner, disable, erase or otherwise harm software, hardware, or data, or to perform any other harmful actions; (f) build a competitive product or service, or copy any features or functions of the Services (including, without limitation, the look-and-feel of the Services); (g) interfere with or disrupt the integrity or performance of the Services; (h) publicly disclose to any third party any performance information or analysis relating to the Services; (i) remove, alter or obscure any proprietary notices in or on the Services, including copyright notices; (j) use the Services or any product thereof for any illegal or unauthorized purpose, or in a manner which violates any laws or regulations in your jurisdiction; (k) reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms that make up the Services or any software, documentation, or data relating to the Services, except to the limited extent that applicable law prohibits such a restriction; or (l) cause or permit any third party to do any of the foregoing.

Additionally, you agree that you will not use the Services in support of a business that is dedicated to — or focused on facilitating or encouraging — discriminatory, malicious, or harmful speech or actions. This includes, but is not limited to, hate speech and any other material that we reasonably believe degrades, intimidates, or incites violence against people based on gender, race, sexual orientation, age, ethnicity, disability, national origin, religion, or other protected categories.

2.3 Using the Services

You must comply with these Terms, and ensure that your users do, as well. We may review conduct for compliance purposes, but we have no obligation to do so. We aren’t responsible for the content of any Customer Data (defined below), or the way you or your users choose to use the Services to store or process any Customer Data. The Services are not intended for and should not be used by anyone under the age of 16. You must ensure that all users are over 16 years old.

2.4 Our Removal Rights

If we believe that there is a violation of these Terms that can simply be remedied by your removal of certain Customer Data, we will, in most cases, ask you to take direct action rather than intervene. However, we may directly step in, without notice or liability to you, and take what we determine to be appropriate action (including, among other things, removing certain Customer Data) if you do not take appropriate action, or if we believe there is a credible risk of harm to us, the Services, your users, or any third parties.

2.5 Third Party Vendors

You understand that we use third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to provide the Services, and you agree that, except to the extent required by law, we are not and will not be liable or responsible for the acts or omissions of such third-party vendors or hosting partners.

2.6 Registration

In order to access certain features of the Services, you will need to have a valid account on Slack or another supported collaboration service (each, a “Third Party Account”). As part of your registration, you may be required to link your MeetHub account with a Third Party Account. Such a linkage will enable us to access your Third Party Account in accordance with that third party’s applicable terms. By giving us access to your Third Party Accounts: (a) you represent that you have the right to do so, without cost or liability to us; and (b) you acknowledge and agree that we may access, process, store, and/or use any Customer Data (defined below) that is visible or which you have stored on your Third Party Account for the purpose of making the Services available to you. You acknowledge that your relationship with your Third Party Account provider(s) is governed solely by your agreement(s) with such third party service providers, and we specifically disclaim any liability for any Customer Data or other information (whether personally-identifiable or not) that may become accessible to us via the Services by such third party service providers as a result of any linkage to a Third Party Account.

2.7 You Need a Slack License

You acknowledge and agree that the availability of the Services is dependent upon your entering into a valid license to use Slack. You acknowledge that these Terms are between you and us, and not with Slack. You agree to comply with, and your license to use the Services is conditioned upon your compliance with, all applicable third-party terms (including, among other things, Slack’s terms of use) when using the Services. THE SLACK SERVICE AND ANY OTHER THIRD PARTY PRODUCT THAT YOU MAY CHOOSE TO USE ARE NOT OUR PRODUCTS, AND WE DO NOT WARRANT OR SUPPORT THOSE PRODUCTS IN ANY WAY, AND, ULTIMATELY, YOU (AND NOT US) WILL DECIDE WHETHER AND HOW YOU USE THOSE THIRD PARTY PRODUCTS. ANY USE OF THE SLACK PRODUCT OR ANY THIRD PARTY PRODUCT IS SOLELY BETWEEN YOU, SLACK, AND/OR THE THIRD PARTY PROVIDER, AS APPLICABLE.

2.8 You are Responsible for Your Access to the Services

You are responsible for maintaining the security of the accounts that you use to access the Services. You agree that you will be fully responsible for any activities or transactions that take place using your account(s), even if you were not aware of them, unless those activities or transactions take place as the direct result of our gross negligence or willful misconduct.

2.9 Recovery of Data

Each account is solely responsible for backing up any data or information they store within the Service. In the event of a loss of access to the Service, users must ensure they have alternative means to access and retrieve their data outside of the Service. We shall not be liable for any loss of data or information stored within the Service due to user error, actions, or negligence. It is your responsibility to maintain backups and contingency plans to mitigate the impact of any loss of access to the Service due to the actions of any party.

3. Privacy Policy

Please review our Privacy Policy at https://meethub.app/privacy for more information on how we collect and use data relating to the use and performance of our websites and products. By using the Services, you consent to our collection, use, and disclosure of information as set forth in our Privacy Policy, as we may update that Policy from time to time.

4. Payment

4.1 Payment Terms

For Customers that purchase our Services, fees are specified at the Services “subscription” interface or in the applicable Order Form(s), and must be paid in advance. By providing us with your credit card information, you agree: (a) that you have the right to provide that information to us; (b) that we are authorized to charge that card for all fees due to us hereunder, and that no additional notice or consent is required; and (c) that you will keep your credit card information up-to-date. Payment obligations are non-cancelable and, except as expressly stated in these Terms, fees paid are non-refundable. For clarity, in the event you downgrade any subscription from a paid plan to a free plan, you will remain responsible for any unpaid fees under the paid plan, and Services under the paid plan will be deemed fully performed and delivered upon expiration of the initial paid plan subscription term. Fees are stated exclusive of any taxes, levies, duties, or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction (collectively, “Taxes”). You will be responsible for paying all Taxes associated with your purchases, except for those taxes based on our net income. Should any payment for the Services be subject to withholding tax by any government, you will reimburse us for such withholding tax. You agree to make all payments in U.S. Dollars, unless the Order Form indicates otherwise.

We use Paddle as our Merchant of Record. All orders are processed by our online reseller, Paddle.com. Paddle is the Merchant of Record for all transactions, handles payment processing, provides customer service for billing inquiries, and manages refunds. You can find Paddle’s terms and conditions at https://www.paddle.com/legal/checkout-buyer-terms.

4.2 Downgrade for Non-Payment

If you are late in paying us, you also agree that, in addition to our rights to suspend your access to the Services, terminate your account(s), downgrade you to a free plan, and/or pursue any other rights or remedies available to us at law or in equity, you are responsible to reimburse us for any costs that we incur while attempting to collect such late payments. Customer acknowledges and agrees that any downgrade to a free plan may result in a decrease in certain features and functionality, and potential loss of access to Customer Data, and that we do not accept any liability for such loss.

4.3 Cost Adjustments

We reserve the right to modify the pricing for the Service or any related fees at any time. Changes to pricing will be communicated to users in advance, and continued use of the Service after such changes constitute acceptance of the new pricing terms.

5. Intellectual Property

The trademarks, logo and slogans of MeetHub displayed on the Website (collectively the "Trademarks") are owned by us. Nothing on this Website should be construed as granting any license or right to use the Trademarks without written permission of MeetHub or such third party owner of the Trademarks. Your misuse of the Trademarks, or any other content on the Website, except as provided in these Terms is strictly prohibited. You are advised that MeetHub will aggressively enforce its intellectual property rights to the fullest extent of the law. MeetHub respect the intellectual property of others, and we ask our users and content partners to do the same. The unauthorized posting, reproduction, copying, distribution, modification, public display or public performance of copyrighted works constitutes infringement of the copyright owner’s rights. As a condition of your use of the Site, you agree not to use any feature of the Website to infringe the intellectual property rights of others in any way. We will terminate the accounts of any user, and block access to Website of any user who are repeat infringers of the copyrights, or other intellectual property rights, of MeetHub or others. We reserve the right to take these actions at any time, in our sole discretion, with or without notice, and without any liability to the User who is terminated or to the User whose access is blocked. The User agrees to be solely responsible for and bear the risk of sharing any intellectual property rights owned by them through the MeetHub's website. You shall not hold MeetHub responsible for any infringement of intellectual property rights by any other user/third party.

6. Service Level Understanding

The Company shall endeavor to ensure 99% uptime of its Website. However, the User shall not construe this as a guarantee by the Company, and the User shall not hold the Company liable for any reasonable failure of the Company to ensure the uptime. In the event of the failure of the Company to provide the aforementioned service standards, the Company in its sole discretion may provide to the User monetary credits equivalent to the lost period due to the failure in Service commitments. In the event the Company determine to pay the monetary credits to You for its failure to meet the service standards, the monetary credits shall be reflected on your monthly invoice, and the sum of the monetary credit shall be deducted from the subscription fees payable by You.

7. Limitation Of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER MeetHub NOR ITS AFFILIATES WILL BE LIABLE UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES), ARISING FROM OR RELATING TO THE SITES OR SERVICES OR THESE TERMS.

8. Jurisdiction

The Terms of Use shall be governed by the laws of South Korea, and the courts at Seoul shall have exclusive jurisdiction with respect to any dispute arising hereunder.

9. Indemnity

USER AGREES TO INDEMNIFY, DEFEND AND HOLD HARMLESS MeetHub AND ITS AFFILIATES, OFFICERS, DIRECTORS, AGENTS, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, SUBCONTRACTORS, SUPPLIERS, INTERNS AND EMPLOYEES FROM AND AGAINST ANY AND ALL CLAIMS, LIABILITIES, DAMAGES, LOSSES, COSTS, EXPENSES, AND FEES OF ANY KIND (INCLUDING REASONABLE ATTORNEYS’ FEES AND LEGAL COSTS), ARISING FROM OR RELATING TO: (A) THE USE OF THE WEBSITE BY USER OR ANYONE USING USER’S ACCOUNT; (B) THE VIOLATION OF THESE TERMS OF SERVICE BY USER OR ANYONE USING USER’S ACCOUNT; OR (C) THE VIOLATION OF ANY RIGHTS OF ANY THIRD PARTY, INCLUDING INTELLECTUAL PROPERTY, PRIVACY, PUBLICITY, OR OTHER PROPRIETARY RIGHTS BY USER OR ANYONE USING USER’S ACCOUNT.

10. Third-Party Links

Certain content, products and services available via our Website may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. Further, the Company uses certain third party resources in order to provide the services to its users. The User acknowledges and agrees that Company is not and shall not be responsible for the availability, performance or security of any such external third party services or resources, and it shall not be held liable for any loss or damage (including loss of data and/or loss of profits), which may be incurred by the User, as a result of the lack of availability of, the interruptions or errors in the performance of, and any other problem in those external third party services or resources, or as a result of the lack of availability of, the interruptions or errors in the performance of, and any other problem in the website provided through such external third party services or resources.

11. Dispute Resolution and Arbitration

All disputes arising out of or in connection with these Terms, including without limitation your access or use of the Services provided by us, will be referred to and finally resolved by arbitration with the courts and jurisdiction of Seoul, South Korea. The place of arbitration will be Seoul, South Korea.

You may choose to have the arbitration conducted by telephone, or based on written submissions, at your discretion. The language of the arbitration will be English. The award of the arbitrator will be final and binding, and any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction within South Korea. Notwithstanding the foregoing, we may seek and obtain injunctive relief in any jurisdiction in any court of competent jurisdiction within South Korea, and you agree that these Terms are specifically enforceable by us through injunctive relief and other equitable remedies without proof of monetary damages.